Returns & Exchanges
At Fenris Workshop, we stand behind the quality of our craftsmanship and want you to be fully satisfied with your purchase. If you are not completely happy, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Ship to the Workshop
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Inspection and Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing